New Connection:

On buying a Reliance Communications Mobile Postpaid Offer online, along with the device, you will also get your new Connection at your doorstep. Our customer care will call you and confirm the appointment for our executive to visit and pick up the signed CAF along with supporting documents listed below at your appointed place and time. Your connection will be activated after receiving all valid documents.

Note: MNP connection requests may take longer time to get activated. In case of incomplete documentation issues, our executive will re-visit you at your doorstep, and MNP will further get delayed.

Your self attested photograph

Photograph with customer's signature is compulsory

Your photo proof of identity / signature

(Choose any 1 of the following)

» Income tax PAN card
» Photo credit card
» Voter ID card
» Passport
» Arm's license
» Driving license
» Ration card with your photo
» Identity card issued by
central / state government
public sector undertakings
government college / University

In case the proof of identity document does not contain your address

(Choose any 1 of the following)

» Electricity bill of state company 
» Telephone bill of fixed line
» Water bill
(bills not older than
last 3 months will be valid)
» Ration card
» Income tax assessment order
(not older than one year)
» Vehicle registration certificate (RC)
» Reg. sale/lease (rent) agreement

SIM Change:

For SIM change, customers are requested to visit the nearest Reliance Mobile Store. Please click here for locating a store near you.

Plan Change:

For plan change and related support, call reliance toll free customer care number: 30333333